Terms & Conditions

Welcome to AL SOUK. By accessing or using our website, mobile application, or placing an order with us, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

General

This website is operated by AL SOUK, a general store based in Johar Town, Lahore. Throughout the site, the terms “we”, “us”, and “our” refer to AL SOUK. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional terms referenced herein.

We reserve the right to update or change these terms at any time without prior notice. Your continued use of our website after any changes constitutes your acceptance of the new terms.

User-Generated Content

You may submit comments, reviews, feedback, or other content to our website or social media platforms. By doing so:

You grant AL SOUK a royalty-free, perpetual, irrevocable, and non-exclusive license to use, reproduce, modify, publish, and display such content.
You confirm that the content is accurate, lawful, and does not infringe on the rights of any third party.
You agree not to submit content that is false, misleading, offensive, defamatory, illegal, or contains viruses or harmful code.

We reserve the right to remove or refuse any content at our sole discretion.

Product Information & Accuracy

While we strive to provide accurate product descriptions, pricing, and availability information:

AL SOUK does not guarantee that all product details on the site are error-free, complete, or current.
Colors and packaging shown online may vary slightly due to differences in display settings.
If a product is found to be not as described, your sole remedy is to return it in unused and undamaged condition, subject to our return policy.

Order Acceptance & Cancellation

We reserve the right to accept, reject, or cancel any order at our sole discretion.
Orders may be cancelled due to unavailability of stock, pricing errors, or suspected fraudulent activity.
Customers will be notified in case of any order issue.

Intellectual Property

All content on this website — including text, images, graphics, logos, and software — is the property of AL SOUK or its content suppliers and is protected by copyright and trademark laws.

You may view or print content for personal, non-commercial use only.
Any commercial use, reproduction, modification, or distribution of site content is strictly prohibited.

Limitation of Liability

AL SOUK shall not be held liable for:

Any loss or damage arising from the use or inability to use our website
Content posted by third parties
Errors or delays in shipping
Any unauthorized access to your personal data

Use of our services is at your own risk.

Governing Law

These Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising shall fall under the jurisdiction of the courts of Lahore, Punjab.

Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

📞 03354422838
📧 alsouk2023@gmail.com